Privacy Policy

Privacy Policy

1. Introduction

Bacci Pizza ("Bacci Pizza," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing orders, joining our rewards program, subscribing to marketing communications, or interacting with our services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you regarding your information. By using our website, mobile applications, online ordering platform, loyalty program, or related services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Delivery and billing address

  • Account credentials

  • Order history

  • Loyalty and rewards information

  • Customer support communications

  • Marketing preferences

Payment Information

Payment information is processed through secure third-party payment providers. We do not store complete payment card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Website activity

  • Referral URLs

  • Location information (where permitted)

Cookies and Similar Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website functionality

  • Personalize user experience

  • Measure website performance

  • Analyze traffic patterns

  • Support advertising and remarketing efforts

3. How We Use Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage accounts and loyalty programs

  • Communicate regarding orders and deliveries

  • Send promotional offers and updates

  • Improve our products and services

  • Detect fraud and enhance security

  • Comply with legal obligations

  • Operate and maintain our business

4. SMS, Text Messaging & Mobile Communications

Consent to Receive Text Messages

By voluntarily providing your mobile phone number and opting in, you consent to receive recurring automated or non-automated text messages from Bacci Pizza, including:

  • Order updates

  • Account notifications

  • Rewards program notifications

  • Promotional offers

  • Marketing campaigns

Consent is not a condition of purchase.

Message Frequency

Message frequency may vary based on your activity, preferences, and participation in promotions.

Message & Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out

You may opt out at any time by replying:
STOP
You may receive a final confirmation message confirming your opt-out request.
For assistance, reply:
HELP
or contact us directly.

CTIA & Carrier Compliance

Our messaging programs are intended to comply with applicable industry standards, including:

  • CTIA Messaging Principles and Best Practices

  • Telephone Consumer Protection Act (TCPA)

  • Mobile carrier requirements

  • The Campaign Registry (TCR) registration requirements

5. Mobile Data Protection

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in information and consent records will not be shared with third parties except:

  • Messaging platform providers

  • Telecommunications carriers

  • Vendors necessary to deliver messaging services

  • Legal or regulatory authorities when required by law

6. How We Share Information

We do not sell personal information.
We may share information with:

Service Providers

Including providers that assist with:

  • Payment processing

  • Online ordering

  • Website hosting

  • Loyalty programs

  • Marketing services

  • SMS delivery services

  • Analytics platforms

Business Transactions

In connection with:

  • Mergers

  • Acquisitions

  • Asset sales

  • Business restructuring

Legal Requirements

When required by law or necessary to:

  • Protect our rights

  • Prevent fraud

  • Comply with legal processes

  • Protect public safety

7. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Request information regarding data usage

  • Opt out of certain advertising activities

To exercise your rights, contact us using the information provided below.

8. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Complete transactions

  • Maintain records

  • Resolve disputes

  • Comply with legal obligations

10. Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, payment providers, delivery partners, or other services.

We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

12. California Privacy Notice

California residents may have additional rights under applicable California privacy laws, including rights related to access, correction, deletion, and information regarding personal information processing.

California residents may submit privacy requests using the contact information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our services following updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Bacci Pizza

Website: www.baccipizza.com

Email: support@baccipizza.com